Personal data protection
Mercurius USA saves your personal data in a secure database. And that’s where it stays. We do not pass your details on to third parties for commercial purposes. We do need some details from you first to have your purchases take place as smoothly as possible.
| What do we want to know from you? | |
|---|---|
| First and last name | So we can address you properly. |
| Address for shipping and billing and place of residence | We then know where we must send your orders to. |
| Telephone number | We like to contact you quickly about your order. We will give you a call if anything is a little unclear. |
| Payment details | We use a secure payment environment for payments for your orders. We do not see your credit card details. Adyen only tells us if your payment was successful or not. |
| IP address | With your IP address we remember your preferences and can give you fitting advice. By remembering your IP address we immediately make sure that no one else will use your Mercurius USA account. |
| Email address | You will receive an email about your order, invoice and the products you buy from us. |
We also use your details for the following:
| Customer service | You can phone or email us. We remember your details in our system so you do not have to tell us everything twice. You will want to make sure that you update changes to your info through the website or contact us directly. |
| Account | Your Mercurius USA account contains your personal details. Name, shipping and billing address, telephone number and login details. This is handy because you then don’t have to enter all your details again each time. We also save details of your previous orders. We can then help you more quickly. |
| Fraud prevention | We sometimes have to use customer details to investigate, prevent and combat fraud. And if your details are very suspect, we must pass your details on to the authorities. |
Do you want to view your personal data? Or do you want to change them or remove them from our system? No problem. You can do this yourself in your Mercurius USA account.
Questions and feedback
We regularly check our compliance with this privacy policy. You can contact us if you have any questions about the privacy policy:
Mercurius USA
4323 Anthony Court, Unit 4
CA 95677
Rocklin
+1 916 6529696
info@mercurius-usa.com