Delivery and collection

Delivery options

Who delivers your order?
You can see which delivery options you can choose in the shopping basket. 
Delivery by Under Mercurius USA you can order until hours to have your order delivered to your home the next working day. Are you not...

Order status

We will keep you informed on the status of your order. This refers to the notifications you can receive. The order: You receive: has been correctly processed   the order confirmation by email  has left our warehouse...

Will call

Would you prefer to pick up your order yourself? You can contact our office to arrange for pick up from our warehouse in Rocklin, CA. Simply include a message to us when ordering so we can expect to hear from you. You can collect your order at the following...

Parcel not received and other questions

You expected a parcel from Mercurius USA, but it has not been supplied by us. First check the points below: Check the parcel’s Track & Trace code at the bottom of your invoice You can find the Track & Trace code in the shipping...

Change your address

Have you moved or have you ordered something sent to an incorrect address? Please notify us as soon as possible! Moving
When moving, easily change your address in your Mercurius USA account through our website. It is your responsibility...

Not found what you were looking for? Please contact us for more information!